Operations
When it comes to managing your classification and data extraction processes, the most important aspects involve understanding efficiencies associated with core system accuracy along with issues relating to slow-downs in throughput with a significant impact on successful business processes.
Many solutions offer data on processed document count, processing time, and process status. However, modern solutions go further by collecting and displaying information related to underlying factors influencing throughput and accuracy. These include individual staff efficiency, the ability to redirect work to available or higher-throughput staff, and the ability to reprioritize overall tasks.
When it comes to system accuracy, solutions can report on accuracy at the field level and alert if averages drop below a certain threshold.
